Hudson House, Edinburgh Part of Caledonia Risk Group - CRG

Head Office

  • Albany Street, Edinburgh, EH1 3QB
  • support@caledoniarisk.co.uk
  • +44 (0) 131 212 5900

Caledonia Risk - Insurance Fraud Surveillance

Insurance Fraud Surveillance & Intelligence – Caledonia Risk

In today’s complex insurance landscape, fraudulent claims pose a significant risk to insurers’ financial performance and operational integrity. At Caledonia Risk, we partner with insurers to provide actionable, compliant intelligence that supports informed decision-making.

Our teams apply targeted covert surveillance and investigative expertise to verify claims, detect potential fraud, and reduce unnecessary payouts, all while maintaining full adherence to legal and regulatory standards.

Using our proprietary tools, including BRAHAN, we ensure that every investigation is focused, efficient, and relevant. This enables insurers to make data-driven decisions while minimising wasted spend and focusing on claims that merit attention.

Our approach balances discretion, operational effectiveness, and compliance, ensuring the highest quality intelligence for risk assessment and claims management.

“Caledonia Risk provides reliable intelligence that allows insurers to verify claims accurately while maintaining full regulatory compliance.”

With extensive experience across the UK insurance sector, our surveillance operatives and investigators in Scotland combine field expertise with rigorous analytical standards.

Whether investigating motor, personal injury, or liability claims, we focus on obtaining credible, verifiable evidence that supports sound underwriting and claims decisions.

Insurers choose Caledonia Risk because we deliver intelligence that is reliable, compliant, and designed to safeguard both the business and policyholders.

Every investigation is tailored to the specific risk profile of the claim, ensuring proportionality, efficiency, and effectiveness.

Insurance Fraud Capabilities

  • Claims verification through Intelligence and targeted covert surveillance
  • Evidence collection suitable for litigation or dispute resolution
  • Assessment of claimant credibility and activity patterns
  • Intelligence-led recommendations for claims management
  • Defensible reporting to support compliance and regulatory review
  • Minimisation of financial exposure and risk through actionable insights