Privacy Policy – Caledonia Risk
Privacy Policy
Caledonia Risk is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or engage our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Caledonia Risk provides investigative and intelligence services to private individuals, insurers, legal professionals, and corporate organisations across Scotland.
If you have questions about this Privacy Policy or the data we hold about you, you may contact us at:
Email: support@caledoniarisk.co.uk
Telephone: +44 (0) 131 212 5900
Address: Hudson House, Edinburgh, EH1 3QB
Information We Collect
We may collect personal information when you contact us, submit an enquiry through our website, or engage our services. This may include your name, contact details, business information, and any information you provide as part of your enquiry.
Technical information may also be collected when you visit our website, such as your IP address, browser type, and device information.
How We Use Your Information
We may use personal information to respond to enquiries, provide investigative and intelligence services, manage client relationships, improve our website and services, and comply with legal or regulatory obligations.
Legal Basis for Processing
We process personal data only where we have a lawful basis to do so under UK GDPR. This may include the performance of a contract, compliance with legal obligations, legitimate interests in providing professional services, or consent where required.
Data Sharing
Caledonia Risk does not sell personal data. Information may be shared only where necessary to deliver services, comply with legal obligations, or work with professional advisers and trusted partners who assist in the provision of services.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. Access to personal data is restricted to authorised personnel who require it to perform their duties.
Data Retention
Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, or contractual requirements.
Your Rights
Under UK data protection law, individuals have the right to request access to personal data held about them, request correction of inaccurate information, request erasure where applicable, and object to certain types of processing. Individuals also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use the website and allow certain features to operate correctly. Further information may be provided in our Cookie Policy.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our services. Updates will be published on this page.